European Bank: Sustainability Report 2011
http://www.ebrd.com/pages/digital-publications/flagships/sr11/index.html

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HUMANIZING THE CITY:
A VIEW FROM UNESCO'S MOST PROGRAMME UNESCO's message on urban issues is both moral and intellectual: cities must serve the people who live in them. For UNESCO, the real challenge is to improve the conditions in which urban growth takes place in order to build cities of peace, democracy, and development.

High levels of urban violence bear witness to the difficult challenge of creating socially cohesive and inclusive cities. The devastated inner cities of many large American urban centres exemplify the failure of urban development. With an enlightened, democratic approach to policy reform, however, cities can achieve social sustainability.
http://www.unesco.org/most/p3book.htm#foreword

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Projects also need social sustainability - The Guardian, Friday 30 September 2011

The property development industry still struggles to come to terms with measuring social sustainability in regeneration projects, which includes the impact on people's housing and education, their health and wellbeing, and their sense of community.